Terms of Service

OVERVIEW

This website is operated by Veloz Electric. Throughout the site, the terms “we”, “us” and “our” refer to Veloz Electric. Veloz Electric offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS AND DELIVERY POLICY

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of your Services.

Veloz Electric offers delivery for products within 5–10 business days to local customers. We do not currently offer international delivery.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our written permission.
Headings are included for convenience only and do not limit these Terms.

Zero-Tolerance Policy:
 Veloz Electric maintains a zero-tolerance policy for aggressive or abusive behavior toward any team member. Any individual engaging in such conduct may be banned from all stores and face legal action.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is for general information only.
 We reserve the right to modify the site’s contents at any time without obligation to update any information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
 We are not liable for any price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may only be available online and have limited quantities.
We’ve made every effort to display product colors and images accurately, but we cannot guarantee exact color accuracy.
We reserve the right to limit or refuse sales, discontinue any product, or change pricing without notice.

We do not guarantee that products or services will meet your expectations or that service errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate and up-to-date account and billing details.
For more details, review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without any warranties.
Use of such tools is at your own risk.
 Future new features or tools will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content or products may include links to third-party websites.
We are not responsible for third-party content or transactions.
 Please review third-party policies before making any purchase.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

By submitting any ideas, suggestions, or materials, you grant us permission to use them freely.
We are not obligated to maintain confidentiality, pay compensation, or respond.
 You are responsible for ensuring your comments do not violate any third-party rights or contain harmful content.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, or offers.
 We reserve the right to correct such errors and update information at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes
  • To violate laws or intellectual property rights
  • To upload viruses or malicious code
  • To harass or discriminate
  • To collect others’ personal data
  • To spam or scrape the website

We reserve the right to terminate your access for any violations. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free service.
All products and services are provided “as is.”
 Veloz Electric, its employees, agents, and affiliates are not liable for any direct or indirect damages arising from use of the website or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Veloz Electric, its affiliates, partners, and employees from any claims or damages resulting from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain valid.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by either party.
 We may terminate your access at any time without notice for violations.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Veloz Electric, superseding all prior communications or proposals.

SECTION 18 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms on this page.
 We reserve the right to update or change these Terms at any time. Continued use of the website means acceptance of any updates.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 contact@velozelectric.com.au
🏢 Veloz Electric
📍 91 Princes Hwy, St Peters NSW 2044, Australia